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Forrester Best Practice Report titled 'Q&A: Getting started with digital accessibility' featuring top accessibility questions, authored by Gina Bhawalkar with contributors Rick Parrish, Georgiana Swan, and Sharnya Neuburg, dated February 2025.

The June 28, 2025 deadline to comply with the requirements of the European Accessibility Act (EAA) is approaching fast. Is your company where it should be in its journey toward EAA compliance?

Forrester has a new report, Getting Started with Digital Accessibility, that highlights the reasons why compliance is so important to any business, as well as provides the inside scoop on what leading businesses are doing to implement accessibility practices that deliver long-lasting returns.

The report is highly relevant to professionals who are leading digital accessibility compliance to meet the EAA deadline. It includes critical guidance that can make meeting the deadline easier, no matter where your company is on its path to meeting the regulations.

  • Define your organization’s accessibility policy: Most companies interviewed commit to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 or 2.2 at Level AA conformance at a minimum.
  • Align with company’s stated values and commitments: Several accessibility leaders spoke to Forrester about connecting their efforts to the company’s mission or values or to commitments that already had support and executive attention.
  • Strategies for garnering support from leadership: Highlight the benefits that align with the priorities and motivations of your executives.
  • Evaluate your existing websites and apps: Start with your most important ones, applying a user experience mindset by focusing on features and screens that align with the top tasks your customers come to you to complete.

Set your organization on the right path to inclusive, growth-oriented digital practices with expert-backed guidance.

Access the full report

Get the insights you need to kickstart your accessibility initiatives and EAA compliance with confidence.

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Learn more about the EAA

If you’re looking for more background on the EAA we’ve got an on-demand webinar that fits the bill: The European Accessibility Act: What You Need to Know (and Do) Now.

Watch now

Forrester Best Practice Report titled 'Q&A: Getting started with digital accessibility' featuring top accessibility questions, authored by Gina Bhawalkar with contributors Rick Parrish, Georgiana Swan, and Sharnya Neuburg, dated February 2025.