Web Accessibility

Websites should work for everyone. Not just some people. Everyone. That's what the European Accessibility Act (EAA) demands: digital spaces that work for all users, including the 100+ million European...

Web Accessibility

Your website just failed an accessibility audit. The legal team is sending panicked emails. And somewhere, a user with disabilities can't complete a purchase on your site. Welcome to the high-stakes w...

Product

Generative AI, decreasing space on SERPs for organic links, limited content real estate, and increasing budget scrutiny have upended what it takes to win visibility. According to Gartner, organic traf...

Content Governance

You just sent an email campaign to thousands (or hundreds of thousands) of subscribers. And then you notice a mistake. Panic! It’s too late to claw the message back. Now you have to agonize over wheth...

Web Accessibility

If you struggle to understand the differences between the European Accessibility Act (EAA), the Americans with Disabilities Act (ADA), and the Accessible Canada Act (ACA) and how each of them relates ...

Web Accessibility

The clock is ticking. The next big deadline of the European Accessibility Act (EAA) is fast approaching, and if your accessibility ducks aren’t lined up by June 28th, 2025, you’re at risk of legal act...

Content Governance

An employee of Fischer Advanced Composite Components AG (FACC) thought he was following orders when he sent $47 million to a special account. An email from the CEO gave him clear instructions to fund ...

Content Governance

Your marketing database holds customer data from five different countries. Each has its own data protection laws. Each requires different retention periods. Each carries steep penalties for violations...

Content Governance

Every marketing team has experienced the heart-stopping moment when you realize an email campaign contains a mistake, after it's already landed in thousands of inboxes. Unlike website content, you can...

Web Accessibility

If your government website has error messages, your concerns should be twofold: user frustration and violation of civil rights. The Department of Justice's recent ADA Title II guidance sets clear stan...

Content Governance

Your email content is polished and ready. After three rounds of revisions (and a thorough email marketing audit from the creative team) you're about to send it to your email list of 50,000 subscribers...

Content Governance

Your website's visual elements tell customers who you are before they read a single word. But what happens when your brand colors shift between pages, your logo appears in different sizes, and your ty...