We’re at your service
Siteimprove meets every customer where they're. Just about everyone needs a partner by their side when they’re getting their feet wet with our products, while others need expert guides as they navigate niche aspects of accessibility and digital marketing.
No matter the scenario,
your success is our top priority
Platform onboarding
Looking for a more robust intro? We'll guide you through
making the most of the products you've selected and even
assist with adjusting workflows. Your team will be paired with
a strategic engagement manager and an implementation
specialist who will oversee a six-week process that covers
strategizing, configuration, and training.
We'll wrap up our engagement with a review to confirm your
team fully grasps all the nuances of Siteimprove's tools.
Accessibility testing
Our experts have CPACC (Certified Professional in Accessibility Core Competencies), WAS (Web Accessibility Specialist), and CPWA (Certified Professional in Web Accessibility) qualifications; their manual testing probes every corner of your site while their deep knowledge of WCAG conformance and assistive technologies informs their recommendations.
Digital accessibility consulting
Getting it right with accessibility demands attention to detail and a broader understanding of requirements across regions. Siteimprove's certified subject matter experts know the ins and outs of technical implementation and testing procedures; they also keep up with trends and changes in Web Content Accessibility Guidelines (WCAG).
Digital marketing consulting
Need help getting your marketing on the right track? We ve got consultants standing by who can help you and your team with ads, analytics, SEO, and web performance so that you can start reaping maximum results, faster.
Customer education
For digital marketers aiming to expand their understanding of the Siteimprove tool and all its capabilities, there's Frontier: A comprehensive customer education site that includes dozens of courses and even certifications.
Our professional services menu:
Foundation Package
This basic package includes support for
core elements such as accessibility or
SEO. We can help you build your strategy
for improvements or help you initiate your
process; this is a perfect fit for small
teams and beginners.
1 hr/month with a maximum of
12 hrs/year
Growth Package
Some businesses need more advanced
support to help them prioritize and
action findings around accessibility and
SEO. With this package, digital
marketing teams can assess what they
currently have in place and refine it.
3 hrs/month with a maximum of
36 hrs/year
Premier Package
Medium- to large-sized teams with mature
accessibility and SEO programs often need
comprehensive, in-depth support. This is
an ideal package for teams looking to
maximize their use of Siteimprove
products: It provides robust guidance on
action items and advice on scaling a team.
5 hrs/month with a maximum of
60 hrs/year
Siteimprove Experts
Across the company, experts inform our products, our strategy, and our content. We’re proud to have them on board.
Matthew Bebenek_Global Head of Presales, Solutions, and Value Engineering
Since joining Siteimprove in 2015 as an Account Manager, Matthew has leveraged his expertise in account management, product engineering, and digital marketing to drive transformative results across the organization. Now serving as the Global Head of Presales, Solutions, and Value Engineering, he leads the technical and strategic functions that power both sales success and long-term customer value. Matthew oversees a global team of solution engineers and subject matter experts and fosters a high-performance culture rooted in collaboration, innovation, and deep product knowledge. He guides his team to solve complex customer challenges and acts as a key voice in shaping how Siteimprove provides value across markets. His keen understanding of customer needs, combined with a strong grasp of the business impact of Siteimprove’s solutions, makes him a driving force behind strategic growth and client success
Know more about Matthew Bebenek
Tobias Christian Jensen_Senior Delivery Insights Lead
Tobias is a Certified Professional in Web Accessibility (CWPA) and a frequent speaker on accessibility and inclusive design. He works closely with customers across regions and industries to track the success of accessibility audits and remediation, and he built Siteimprove’s color blindness filter, a tool that simulates how people with color vision deficiencies perceive colors on the web. As a longtime participant in W3C (World Wide Web Consortium), Tobias is known for his commitment to and understanding of the digital needs of people with disabilities and is currently co-chair of the Nordic Accessibility Community Group of W3C. He has spoken at many conferences, including CSUN.
Know more about Tobias Christian Jensen
Christina Adams_Senior Manager, Digital Accessibility
Christina is a Certified Professional in Web Accessibility (CPWA) with extensive experience in web development and user experience design. She has helped numerous organizations optimize their digital products and processes by combining technical expertise with user-centered design, all with the goal of creating accessible and innovative solutions that empower diverse audiences. Additional certifications: CPACC and WAS, International Association of Accessibility Professionals (IAAP).
Know more about Christina Adams
Diane Kulseth_Digital Marketing Consulting Manager
Diane works with clients to build a stronger digital marketing strategy and oversees the various service offerings Siteimprove provides customers. With over 15 years of cross-vertical experience, Diane enjoys digging into and solving complex digital marketing problems that customers face so they can connect with qualified audiences and increase their brand reach. As a speaker at dozens of events, including SMX and Digital Summit, Diane evangelizes for the importance of effective digital marketing strategy, execution, and reporting. Certifications: Product Marketing Core Certification and Go-To-Market Masters from the Product Marketing Alliance.
Know more about Diane Kulseth
Jeremy Gonzales_Senior Digital Accessibility Specialist
With ten years of experience identifying, prioritizing, and remediating digital accessibility barriers and web development, Jeremy has an expert level of understanding of WCAG, ARIA, and other accessibility best practices, along with testing websites and apps using assistive technologies such as JAWS, NVDA, VoiceOver and TalkBack. Jeremy conducts robust manual accessibility audits for customers of all sizes in the higher education, local government and financial industries. He also provides accessibility consulting and trainings for digital content and development teams. Certifications: WAS (Web Accessibility Specialist) from the International Association of Accessibility Professionals (IAAP).
Know more about Jeremy Gonzales
Jennifer VonYeast_Principal Digital Accessibility Specialist
Jenny is responsible for review of websites for compliance with standards such as WCAG, Section 508, and ADA and is an expert in accessibility testing, both with automated tools and manually with screen readers and other devices. A meticulous approach to her work ensures that the sites she tests are fully compliant with regulatory and accessibility standards. Certifications: CPACC (Certified Professional in Accessibility Core from the International Association of Accessibility Professionals (IAAP)
Know more about Jennifer VonYeast
Lisan Hasnain_Digital Accessibility Specialist
As an experienced digital accessibility tester, Lisan audits customer websites for issues that run counter to WCAG, Secton 508, and ADA standards. He works with devices such as screen readers for manual testing and is an expert in automated accessibility testing and remediation. His work at Siteimprove has included accessibility testing for customers of all sizes in education and healthcare, as well as in local government. Certifications: CPACC (Certified Professional in Accessibility Core from the International Association of Accessibility Professionals (IAAP)
Know more about Lisan Hasnain