How digital governance drives ROI & long-term success

Does web governance feel like just another tick-box? It doesn’t have to. In this session, experts break down silos and share actionable strategies to help developers, content teams, and decision-makers build scalable, inclusive, and revenue-driving digital experiences.

What you’ll learn:

Why digital governance matters
Strong governance boosts revenue, reduces costs, and builds trust by ensuring consistent, compliant, high-quality digital experiences.

The “Shift Left” approach
Move quality and accessibility checks earlier in your workflow to identify issues in real time, cut back on costly rework, and improve scalability.

Maximise your governance efforts
Unite accessibility, QA, SEO, and UX to streamline workflows, reduce remediation time by up to 50%, and accelerate time to market.

Real-world success from the NSW Department of Customer Service
By embracing a shift-left approach to digital governance, NSW achieved measurable improvements while consolidating 750+ sites:

• Efficiency & time savings – Automated QA freed teams to focus on delivering quality content instead of manual checks.
• Accessibility compliance – WCAG standards created more inclusive, equitable experiences while improving usability for everyone.
• Empowered authors – Real-time feedback via CMS plug-ins and browser extensions built capability, consistency, and confidence across teams.
• Seamless citizen experience – Citizens can more easily find, access, and trust government information.

Why watch?

If you’re striving to create a more inclusive digital presence or want to strengthen your digital strategy, this recording will give you the insights, tools, and inspiration to make digital governance a competitive advantage.