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What Customers Expect and Regulators Require

From Compliance to Experience: The New Accessibility Mandate for 2026

Available now: Get the complete 2026 accessibility readiness briefing.

This full-length session provides a research-backed executive framework for accessibility strategy heading into 2026.

What You’ll Learn

  • The 2026 Digital Experience Landscape  
    How digital experience expectations and regulatory pressures are converging.
  • The Business Case for Immediate Action
    How accessibility influences revenue, trust, and operational resilience.
  • AI & Discoverability Implications
    Why structured, accessible content strengthens AI-driven visibility.
  • Scaling Sustainable Governance
    How to build cross-functional ownership and long-term accessibility maturity.
  • Executive Priorities for 2026
    Where leadership teams should focus to balance innovation, compliance, and performance.

Prefer a Focused Session?

Speakers

Matthew Bebenek

Director, Global Presales, Solutions & Value Engineering, Siteimprove

Matthew Bebenek brings more than a decade of experience in software solutions consulting and digital strategy. As Global Director for Solutions Engineering at Siteimprove, he works with organizations to improve digital performance, accessibility maturity, and content quality at scale.

He focuses on helping teams operationalize data, align governance with strategy, and accelerate meaningful digital experience improvements.  

Gina Bhawalkar Principal Analyst at Forrester.

Gina Calcaterra Bhawalkar

Principal Analyst, Digital Accessibility & Design, Forrester

Gina leads Forrester’s research on digital accessibility and inclusive experience design. She advises organizations on how to establish and scale sustainable accessibility practices and is a recognized expert in the digital accessibility platform (DAP) market. Her research has been featured in major publications, including The Wall Street Journal, and she is a frequent speaker on accessibility, inclusive design, and experience strategy.

With more than 20 years of UX and CX leadership experience, Gina brings deep expertise in accessibility governance, design systems, personas, and measuring the business impact of digital experience improvements.