Web Accessibility

According to a Wall Street Journal article published over the weekend, Kramer Knives, a two-person company that makes kitchen knives, recently faced a lawsuit from a visually impaired individual who w...

Content Governance

If there’s one thing that healthcare websites need to be aware of when they’re evaluating an analytics solution, it’s this: Google Analytics (GA4) is not a HIPAA-compliant choice.   The risks of GA4  ...

Content Optimization

Sitecore’s cloud-based content management system can smoothly weather high traffic and sudden peaks, which has attracted marketers and developers alike to its CMS shores. However, flexibility and easy...

Product

Ever feel like asking for a software revision is akin to sending a message in a bottle? There’s no way to know if it will reach another shore safely, if a person will find it and read it, and if that ...

Search Engine Optimization

So, you’re responsible for search engine optimization for a website or group of websites all on your own. Congrats and welcome to the world of algorithms, optimizations, and Google updates. There are ...

Marketing Analytics

Across the marketing industry, five percent is considered a good conversion rate, right? That’s the figure we all focus on, to distraction. I’d like to counter that we should flip the script and focus...

Search Engine Optimization

Building your SEO team should be simple, right? Just get a couple people and tell them to get more eyeballs on your site.   If that's what you think, oh, how wrong you are.   An SEO expert’s day consi...

Search Engine Optimization

One of the highlights of my spring was a jaunt across the Atlantic to spend a jam-packed week in the United Kingdom, in one gathering after another that focused on one of my favorite topics: SEO.   My...

Content Quality

If you’re in the healthcare industry, it’s hard to miss the fact that “improving the patient experience” is everywhere, with thought leadership pieces cropping up on everything from the importance of ...

Web Accessibility

If website accessibility is part of your work, chances are you rely on automated testing. Click a button and let it do its thing, right?   But have you ever wondered what goes into creating the rules ...

Marketing Analytics

With another delay announced, Google's plans to deprecate third-party cookies are likely to take effect in 2025. Yet despite years of notice, nearly half of marketers didn't believe this shift would a...

Marketing Analytics

As CMOs, we’re under immense pressure to prove marketing's value and impact on the bottom line, and as our own CEO recently wrote, robust metrics are critical to that endeavor. Incremental improvement...